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Tidewater adopts connection control regulations for drinking water - WaterWorld

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Tidewater Utilities Inc. has adopted a water piping cross-connection control program designed to comply with new regulations issued by the State of Delaware. Tidewater says that these new regulations align with its mission to protect the public water supply and to continue to provide safe, clean drinking water to households and businesses throughout Delaware.

Administered by the Office of Drinking Water, the state’s new regulations prohibit hazardous interconnections to public water systems and now requires all Delaware public water systems to develop a comprehensive cross-connection control program. It requires the installation of specific backflow prevention devices, methods, and assemblies to isolate cross-connection control hazards associated with drinking water supply plumbing.

“Cross connections into public water supply systems can pose a serious health concern because these connections may allow pollutants to enter the public water system through what is called backflow of water,” says Alexis Virdin-Gede, Tidewater’s Director of Water Quality, in a press release. “Backflow occurs when a drop in water pressure causes your water to flow in the opposite direction — potentially allowing contaminated or polluted water to flow back into the drinking water pipes. Given the dangers that exist from unprotected cross-connections, it is necessary to maintain an effective cross-connection control program to protect drinking water supply systems and its users.”

Tidewater has contracted with HydroCorp, a Cross-Connection Control Program specialized service provider with almost 40 years of related experience, to manage the Tidewater program and facilitate compliance with the new regulations.

Tidewater’s cross connection control program will follow a few key steps:

  • In late Spring 2022, HydroCorp will mail notifications to customers with instructions, responsibilities, and a FAQ list.
  • On-site surveys will help identify cross-connections.
  • Non-compliant service connections will see potential corrective action. Property owners, whether commercial or residential, will be responsible for the necessary corrective actions and associated costs.
  • Tidewater will verify compliance, which includes annual backflow testing and maintenance of inspection records as required by regulations.
  • Customers will submit annual backflow prevention device test results to Tidewater.

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